Your Visit
Car parking
The car park is conveniently placed for instant access to all shops, restaurants and leisure facilities and is open 24 hours.
Please note, the height restriction of the car park is 2.1M.
New parking system
From the 29th July, our multi-story car park will be managed by YourParkingSpace.
There are a few changes that you will see with this change, including our car park now being barrierless and having a ticketless system. There’s now a range of payment methods on exit, meaning it is much easier for you to park and exit. Those include:
- Touchscreen kiosks
- Pay by mobile
- Express QR payment
- Pay by phone
Exclusive Vue cinema parking offer
Four hours FREE parking when purchasing a Vue cinema ticket.
Please note this offer is available at Quayside’s car park only. Please ensure your ticket is validated at Vue cinema. After the four hours you will be charged at the normal rate, a full list of charges can be found on our tariff boards.
EV charging points
Our EV charging points, for customers with electric vehicles, can be found on the first floor of the car park, customers can recharge in one of six charge points.
Accessible, child and parent parking
Quayside MediaCity has 80 designated accessible parking bays available on every level of the car park.
During trading hours parking for Blue Badge holders is free of charge for the first four hours. To utilise the 4 free hours parking please visit the Customer Service Lounge on the first floor with your Blue Badge, leaving the clock part visible in your vehicle, you will receive a code to use at the pay station. Any additional time will be charged at the regular rate.
Customer Service Lounge Trading Hours
Monday 10am-6pm
Tuesday 10am-6pm
Wednesday 10am-6pm
Thursday 10am-8pm
Friday 10am-6pm
Saturday 10am-7pm
Sunday 11am-5pm
Parent & child bays
We are family friendly, with plenty of parent and child spaces on levels 1 – 6.
Tariff
0 – 2 hours / £2.30
2-4 hours / £4.50
4- 6 hours / £8.00
6 – 12 hours / £16.00
12 – 24 hours / £22.00
Customer services
Opening hours
Monday 10am-6pm
Tuesday 10am-6pm
Wednesday 10am-6pm
Thursday 10am-8pm
Friday 10am-6pm
Saturday 10am-7pm
Sunday 11am-5pm
Contact us
To get in touch with our team, please contact us via;
Telephone: 0161 848 1850
E-mail: customerservices@quaysidemediacityuk.co.uk
Centre map
Mobility scooters and wheelchairs
Free mobility scooters and wheelchairs are available for hire, please speak to a member of the Quayside team for more information or get in touch via telephone on 0161 848 1850.
Gift cards
Quayside MediaCityUK Gift Cards are no longer available to purchase.
If you already have a gift card you can continue to spend the funds on your existing gift card, and will be able to redeem until the expiry date is reached (one year from purchase).
If you would like to check a balance on your gift card, visit www.getmybalance.com or call the Client Support Team on 0844 7744 277.
School and group visits
Group visits are welcomed, however we ask that visits are booked at least 48 hours in advance and we ask that school group visits sign in on arrival.
To book your visit, please follow one of the options below:
Coach Bookings or School Visits
Free coach parking is available in The Lowry Theatre Coach Park. Bookings can be made by contacting 0161 876 2421 (the line will typically be manned 10am-5pm Monday – Friday). Alternatively, you can email groups@thelowry.com
Code of conduct
We are committed to making your experience with us as welcoming, enjoyable and stress free as possible. Whatever you’re here to do it’s important to us that each and every one of you feels safe and secure. With that in mind, we have few simple house rules.
Collect+
You can return, collect and send parcels with Collect + at our Customer Services Lounge.
This service is accessible during Quayside trading hours.
Facilities
Quayside cars - for the little ones
Keep the little ones entertained on your visit with one of our brightly coloured kids buggies, book yours on the day you visit via our Customer Service team.
£7 for 2 hours.
Toilets
The toilets are located on the first floor; they open at 8am Mon-Sat and 8.30am on a Sunday and close 30 minutes after the stores close. The Centre will remain open for access to Vue Cinema, restaurants and the Lowry Theatre, all of which have their own toilet facilities.
Parent and baby changing facilities
Located on the first floor, accessible by lift and escalator. Rooms provide changing facilities, toilet and washroom.
Breastfeeding
We are breastfeeding friendly and a officially B.O.O.B.S (Be Open on Breastfeeding in Salford) approved location.
We welcome babies to be breastfed in any public or private
area within Quayside MediaCity. All our staff will support the wishes and rights
of breastfeeding mothers. If another customer objects to breastfeeding,
they will be told that the venue is BOOBS Approved and supports breastfeeding.
As a BOOBS Approved venue, we will
• Display the BOOBS Approved sticker and poster in a public area of our centre
• Welcome and support all breastfeeding mothers and their babies.
• Provide an easily-accessible place to change a baby or toddler.
• Provide a comfortable chair where ever possible.
Cash machine
There is a cash machine located on the first floor, offering free of charge withdrawals.
First aid
We have two defibrillators on site, with fully trained staff to operate them. If you need assistance, please speak to a member of our team.
Phone charging pod
For your convenience, a phone charging pod provided by Joos is located on the ground floor.
Salford Foodbank Donations
Help fight hunger in our community! Donate nonperishable goods at Quayside Customer Service during our opening hours. Your contribution supports Salford Foodbank in aiding families in need. Together, we make a difference!
Getting here
By car – from the North
From the M60 take Junction 12 for the M602. Salford Quays is at the end of the M602. Follow signs for MediaCity.
By car – from the South
From the M60 take Junction 7 for the A56, A5603 to Salford Quays. Follow signs for MediaCity.
Quayside MediaCity postcode is M50 3AH.
By rail
You can connect to MediaCity from either Manchester Piccadilly or Victoria Train Stations using the Metrolink tram services.
By Metrolink tram
There are three tram stops located within close proximity to Quayside, with trams arriving every 12 minutes. To plan your journey visit the Transport for Greater Manchester website Travel by tram | Transport for Greater Manchester (tfgm.com)
By bus
There are plenty of bus services to provide easy access to Quayside. The number 50 bus operates a frequent service between Salford Quays and East Didsbury and also serves Salford Central station and Manchester City centre. The number 79 bus runs from Swinton to Stretford via Salford Quays.
Click here to see more information about getting to Salford Quays on the Transport for Greater Manchester website Plan a journey | Transport for Greater Manchester (tfgm.com).
By coach
With so much to see and do locally we are the perfect destination for group visits. Please book at least 48 hours in advance via customerservices@quaysidemediacityuk.co.uk
FREE Coach parking is available in The Lowry Theatre Coach Park. Bookings can be made by contacting 0161 876 2421 (the line will typically be manned 10am-5pm Monday – Friday). Alternatively, you can email groups@thelowry.com